Terms and conditions

1. INTRODUCTION

These terms and conditions ("Terms") govern your use of our services, including our website (the "Website"), mobile app (the "App"), and any other related services or products provided by us (collectively referred to as the "Services"). By using the Services, you agree to be bound by these Terms.

2. LICENSE

We grant you a non-exclusive license to use the Services for personal, non-commercial purposes only. You shall not sublicense, transfer, assign, or resell the Services in any way without our prior written consent.

3. ELIGIBILITY

You must be at least 18 years old (or the age of majority in your jurisdiction) and have a valid government-issued identification to use the Services. By using the Services, you represent that you are eligible to do so and agree to comply with these Terms.

4. USE OF SERVICES

You shall only use the Services for lawful purposes and in accordance with all applicable laws, regulations, and guidelines. You must not:

a) Use the Services for any unlawful or unauthorized purpose;b) Hack into the Website or App, or attempt to access restricted areas of either without authorization;c) Infringe upon our intellectual property rights (including copyrights, trademarks, trade secrets, and other proprietary rights);d) Post or transmit any content that is threatening, abusive, harassing, libelous, defamatory, obscene, pornographic, or otherwise objectionable.

5. RESPONSIBLE GAMBLING

You acknowledge that the Services may involve gambling and you agree to gamble responsibly. If you experience difficulties with your gaming or require assistance, please contact our customer support team for help.

6. SECURITY AND FAIR PLAY

We strive to ensure fair play by using industry-standard security protocols (including encryption technologies) on our Website and App. However, we make no representations or warranties that the Services will be completely secure from unauthorized access or loss of data. You acknowledge that some games may involve elements of chance and accept such risk.

7. PAYMENT TERMS

We use a variety of payment processors to process transactions for our Services (the "Payment Processors"). By using the Payment Processors, you agree to comply with their terms and conditions, including any applicable fees or charges associated with your use of the Payment Processors.

8. WITHDRAWALS AND REFUNDS

You may be eligible for a withdrawal from your account after completing certain requirements (such as verifying your identity). Please note that we reserve the right to request documentation and information before processing your withdrawal. If you have any issues or concerns regarding withdrawals, please contact our customer support team.

9. VIP PROGRAM AND REWARDS

We offer a loyalty program for valued customers who accumulate points by playing certain games (the "VIP Program"). By joining the VIP Program, you agree to abide by its terms and conditions as outlined in this Agreement. You acknowledge that participation in the VIP Program is entirely voluntary.

10. CHANGES TO TERMS AND CONDITIONS

We may modify these Terms at any time without prior notice to you. Your continued use of the Services after modification will constitute your acceptance of such modifications. We also reserve the right, but are not obligated, to make changes to our services or products at any time and in any way we see fit.

11. GOVERNING LAW AND DISPUTE RESOLUTION

Any dispute arising out of these Terms shall be resolved through binding arbitration, as further described below.

a) Arbitration: The parties agree to submit any disputes arising from or related to this Agreement to a single arbitrator in accordance with the rules and procedures of the United Kingdom.b) Governing Law: These Terms shall be governed by the laws of United Kingdom without regard to its conflict of law principles.c) Exclusive Venue: Any disputes arising under or related to this Agreement may only be brought before a court of competent jurisdiction in United Kingdom.

12. LIMITATION OF LIABILITY

Under no circumstances shall we (or our officers, directors, employees, agents, and affiliates) be liable for any indirect, special, incidental, consequential, punitive or exemplary damages arising from your use of the Services.

13. ENTIRE AGREEMENT

These Terms constitute the entire agreement between us with respect to its subject matter and supersedes all prior discussions, negotiations, agreements, representations, warranties, conditions, terms, inducements, promises, covenants, understandings or undertakings (whether written or oral) of any nature whatsoever.

14. NO WAIVER

No waiver by either party hereto of a breach of these Terms shall constitute a waiver of any other breach hereunder.

By using the Services, you acknowledge that you have read and agree to be bound by these Terms as set forth above.